Check-in and check-out
Check in from 2:00 pm / check out by 10:00 am

Bookings are only binding after receipt of a deposit of 300.00 Euro per room or apartment. Our bank details:
Cassa Raiffeisen Wipptal, Filiale Vipiteno
Ried KG des Steurer Georg
IBAN: IT19T 08182 59110 000 3000 36480

For payment of the hotel bill we accept cash (up to 2,999 Euro), EC-card and credit card (except Diners and Amex).

Pets: not permitted

In case of cancellation of a booking we apply the following cancellation fees:
up to 30 days before arrive: cancellation without penals
 30 days until the 15th day before the start of your holiday: The deposit will be retained
From 14 days to the start of your holidays 70% of the total booked stay
In the case of early departure the room is charged for the remaining time up to a maximum of 3 days

Travel cancellation protection
It’s always possible that something happens before you set off. Should you start a booked stay at the hotel late, not arrive at all, or depart early, a cancellation fee may apply. To protect yourself from any costs we recommend you take out travel cancellation insurance.

Non-smoking rooms
We are a non-smoking hotel - you are welcome to smoke in our smoking room or outside.

Room numbers and floors
We are happy to note your requests for a specific floor or room number. We ask for your understanding that we cannot guarantee these.